midPhase Ninjas

Check out Design-PHASE and Shop-PHASE!

Matt Wolff — Thu, 24 Jul 2008 14:54:43 +0000

We’re absolutely thrilled whenever we can roll out new products so we’re doubly so now with the release of TWO NEW PRODUCTS. Introducing Design-PHASE and Shop-PHASE!

Design-PHASE is a collaboration between midPhase and Web Unlimited to provide customers with a comprehensive, all-inclusive and most importantly HANDS-FREE website! Customer sign up and choose from over 10,000 website designs which are then customized for their needs. In addition, customers get 30 minutes of content additions and updates every month to keep their sites fresh and current. All this combined with midPhase’s World Class Hosting means the Ultimate Design Experience. Check out the Design-PHASE at http://www.midphase.com/design today!

The #1 issue we hear about E-Commerce is how complicated it is to get all the pieces you need to get a store up and running. If it isn’t the shopping cart it’s the SSL certificate, or it’s getting a Static IP or even worse, credit card processing. There’s so many little pieces and keeping track of them seems impossible. Well cue the end of that mess, Shop-PHASE is now here and ready to make your dream of an online store a reality! We’ve combined our World Class Hosting with tradingeye^php’s industry leading shopping cart to give a feature-rich solution. Added to this we are including an SSL certificate and Static IP to secure transactions and give your customers peace of mind. Then for credit card processing we have partnered with ProcessingPoint to give customers an all-in-one payment solution, allowing credit card, debit card and eCheck payments! Integrating flawlessly with your shopping cart, ProcessingPoint will save you money per transaction over other credit card processors, including Paypal, giving you more bang for your buck and putting more cash in your pocket. Check out our Shop-PHASE today at http://www.midphase.com/shopphase!

If you have any questions about these new products or any of our services, email sales@midphase.com, give us a call or try our new and improved live chat! Go Team midPhase!

I’m Jasmin Messenger and I deal in common cents.

Jasmin Messneger — Wed, 16 Jul 2008 15:44:30 +0000

I’m head of the billing department. I’m here to make sure that billing occurs properly for all our accounts and that any issues are handled promptly and correctly. I herald from Lawrence, KS where I somehow managed to get a degree from the University of Kansas, in between shows at the Bottleneck and KU Basketball games. I came to Chicago and quickly met the midPhase crew, the rest is history. I run a fantastic team of highly
personable billing representatives that will be glad to assist you with any questions or issues that you might have!

Nick Nelson — Mon, 07 Jul 2008 20:23:15 +0000

Just a quick note to let everyone know that midPhase is officially on Twitter now! We’ve always had a few folks around but now you can check out http://www.twitter.com/midphase to get up to the minute updates from us! Spread the word!

Useful Website!

Matt Wolff — Mon, 07 Jul 2008 15:42:14 +0000

Here’s a really handy site for determining whether a website is truly down or if it’s just you. Whenever your site, or any site for that matter is not coming up for you just head over to http://downforeveryoneorjustme.com and in moment you’ll be able to see if a site is actually offline or if something more nefarious is afoot. Thanks to the NYTimes for the link!

July 4th Hours

Marc Bollinger — Thu, 03 Jul 2008 05:09:43 +0000

As echoed on status.midphase.com: In recognition of the National Holiday, Independence Day, midPhase will be making a few changes to our typical day-to-day schedule:

Billing Department will be closed.
Sales Department will be closed.
Live Chat Services will be suspended.
Technical Support and Server Administration will remain open, but with limited staff.

We appreciate your understanding while we allow our employees to enjoy the 4th!

Thanks again,
Marc Bollinger
General Manager

New site!

Matt Wolff — Thu, 03 Jul 2008 00:58:29 +0000

Greetings! If you’re seeing this for the first time linking off the new site design, welcome! We’re very excited to announce the launch of the new midPhase.com and all the shiny goodness that goes with it! We’ve worked really long and hard on it and hope you enjoy it. If you have any suggestions or ideas please let us know! After all, we’d be nowhere without our awesome clients and your feedback means everything to us. Keep your eyes peeled on this blog and our site, there’s always more to come!

Happy Birthday SOS!

Matt Wolff — Wed, 02 Jul 2008 17:10:16 +0000

The SOS distress signal turns 100 years old today! A century of helping others is nothing to scoff at so enjoy your day, you dotting and dashing signal you. So you might be wondering, “well that’s nice, good of Matt to let us know about that but what on Earth does it have to do with hosting?” Well I’m I fabricated you asking that, it’s a fabulous excuse to tell you about the upcoming midPhase SOS promotion!

Following up our immensely popular Spring M.A.D.N.E.S.S. and running all season long you’ll enjoy weekly sales and specials during the midPhase SOS - our SUMMER OF SAVINGS! We’ll be offering addons , new and exciting services and even the return of some old favorites all summer long. To get you started now, give out the coupon code SOS to your friends and family to give them TWO MONTHS FREE HOSTING when they sign on for a year. That is literally a taste, a tiny smattering of what’s to come in the midPhase SOS - The summer of savings! Stay tuned cool cats and kittens - the best is surely yet to come!

I’m Matt Berry, I herd cats.

Matt Berry — Thu, 26 Jun 2008 16:41:38 +0000

I head up the Technical Support Department for shared support. My duties include overseeing the 1st tier support staff and assistance with 2nd tier support. Originally, I’m from St. Louis where I spent my childhood. Chicago became my home in ’92 where I attended the School of the Art Institute until graduating in ’97. Web designing brought me to the webhosting industry, which lead to employment at midPhase/Hosting Services. I enjoy resolving issues, video games, comic books, and other general tech/geek related subjects that most are too embarrassed to admit liking.

Hosting Con!

Marc Bollinger — Wed, 25 Jun 2008 12:20:33 +0000

Hosting Con is at the end of July and midPhase, under our parent company UK2 will be there and we hope to see you there too! Let us know if you’ll be in town for HostingCon 2008 and maybe you can swing by our offices and catch some lunch with some of our awesome team! Leave a comment or drop us a line if you plan on being in Chicago for HostingCon, July 28th through the 30th.

They call me Marc, it’s lonely at the top. Lonely… and awesome.

Marc Bollinger — Tue, 10 Jun 2008 09:42:10 +0000

Well, my name is Marc Bollinger and I’m the General Manager over here at midPhase. What is my role here? Heh.. I basically make sure everything is running as smoothly as it possibly can. My story is actually quite unique. I started out as a midPhase customer around 4 years ago and I was quite the “difficult” client. The one truly unique aspect of this company that always made me stick around is its personal touch. The managers were directly involved in the day-to-day operations of every aspect of midPhase and have always been very approachable and congnicent of problems. Even after we have grown to nearly 100,000 clients, we still pride ourselves on providing the personal touch. We can always provide the best service and price, but having a staff that truly cares about each and every customer is something special. My role is to ensure we never lose this unique quality and that we continue to innovate fresh ideas to providing service and support.