I head up the Technical Support Department for shared support. My duties include overseeing the 1st tier support staff and assistance with 2nd tier support. Originally, I’m from St. Louis where I spent my childhood. Chicago became my home in ’92 where I attended the School of the Art Institute until graduating in ’97. Web designing brought me to the webhosting industry, which lead to employment at midPhase/Hosting Services. I enjoy resolving issues, video games, comic books, and other general tech/geek related subjects that most are too embarrassed to admit liking.